Last updated: March 26, 2026
By accessing and using the Ahojfaktura.sk service ("Service"), you accept and agree to the terms and conditions of these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User") and Grappastudio s.r.o. ("Provider"), a company registered in the Slovak Republic.
If you do not agree with these Terms in their entirety, you must not use the Service and you are obliged to refrain from using it.
Grappastudio s.r.o.
29. Augusta 32/B
81109 Bratislava
Slovak Republic
Company ID: 46970371
Email: legal@ahojfaktura.sk
Ahojfaktura.sk is a web invoicing application that allows Users to:
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties, express or implied. The Provider expressly disclaims all warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement of third-party rights, and uninterrupted or error-free operation.
The Provider does not warrant that the Service will meet your specific requirements, that it will operate uninterrupted, timely, securely or error-free, or that the results obtained from using the Service will be accurate or reliable.
The basic version of the Service is provided free of charge with limited functionality. The Provider may change the scope of features of the free plan at any time without prior notice.
The Service offers a paid "PRO" plan that provides extended features and capabilities. The current scope of features, plan overview and pricing are available on the Service website in the Pricing section.
The PRO subscription does not renew automatically. Upon expiration of the annual billing period, the User's account will be automatically downgraded to the free plan unless the User actively renews the subscription. The User will be notified of the approaching subscription expiration in due time.
Subscription payments are non-refundable. The User is not entitled to a refund or any pro-rata portion thereof for any unused period, including in the event of early termination of use of the Service, account cancellation, or for any other reason. This is without prejudice to consumer rights arising from mandatory provisions of applicable law.
To use the Service, you must create an account by providing accurate, current and complete information. You are responsible for maintaining the confidentiality of your login credentials and for securing your account.
You are fully responsible for all activities that occur through your account, including any data uploaded, created or modified under your account. You must promptly notify us of any unauthorized use of your account or any other security breach.
The Provider reserves the right, at its sole discretion, to suspend or permanently terminate your account in the event of a breach of these Terms, suspected fraudulent activity, prolonged inactivity, or for any other legitimate reason, without prior notice and without entitlement to compensation.
You agree not to use the Service to:
The Service and its original content, features, design, source code and functionality are and will remain the exclusive property of Grappastudio s.r.o. and its licensors. The Service is protected by copyright, trademark and other laws of the Slovak Republic and international agreements.
You remain the sole owner of any content you upload or create through the Service. By uploading content, you grant the Provider a limited, non-exclusive, royalty-free license to process, store and display your content solely for the purpose of providing and operating the Service.
Your privacy is important to us. The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
The Provider processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable data protection legislation.
The User bears sole and full responsibility for all data, documents, invoices and any other content uploaded, created, stored or processed through the Service. The Provider does not control, verify or approve content uploaded by the User and bears no responsibility for its accuracy, completeness, legality or suitability.
The Provider does not guarantee the accuracy, completeness or compliance of invoices and other documents created through the Service with applicable legal regulations. The User is solely responsible for ensuring that documents created by them meet all statutory requirements under applicable VAT legislation, accounting laws and other relevant legal regulations.
Although the Provider implements reasonable technical measures to protect data, the User is solely responsible for maintaining their own backups of all data stored in the Service. The Provider strongly recommends regular data export and backup. The Provider bears no responsibility for loss, damage, alteration or unavailability of User data for any reason, including but not limited to:
The Provider endeavors to maintain reasonable availability of the Service, however expressly does not guarantee uninterrupted, error-free or continuous access to the Service. The Service may be temporarily or permanently unavailable for any reason, including:
The User is not entitled to compensation or a subscription discount due to temporary or permanent unavailability of the Service, unless mandatory applicable law provides otherwise.
To the maximum extent permitted by applicable law of the Slovak Republic, the Provider expressly excludes any liability for damages arising in connection with the use of or inability to use the Service. This exclusion applies to all types of damages, including:
The Provider bears no responsibility for business, accounting, tax or legal decisions made by the User based on information or outputs from the Service. The Service does not replace professional accounting, tax or legal advice.
In the event that the exclusion of liability under section 11.1 is not legally effective in a particular case, the total cumulative liability of the Provider to the User for all claims arising from the use of the Service shall not exceed the amount actually paid by the User to the Provider for the use of the Service in the 12 months immediately preceding the claim. For Users on the free plan, the Provider's maximum liability is zero.
The User agrees to indemnify, defend and hold harmless the Provider, its directors, employees, partners and associates from any claims, damages, obligations, losses, liabilities, costs or debts (including reasonable legal fees) arising from:
The User may terminate use of the Service at any time by cancelling their account in the settings. We recommend exporting all necessary data before termination.
The Provider reserves the right to terminate or suspend access to the Service at any time and without stating a reason, without prior notice and without entitlement to compensation.
Upon termination of the agreement:
These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic. Any disputes arising from these Terms or related to the use of the Service shall be subject to the exclusive jurisdiction of the competent courts of the Slovak Republic.
Before filing a lawsuit, the parties undertake to attempt an amicable resolution of the dispute through mutual negotiation.
The Provider reserves the right to unilaterally modify, amend or replace these Terms at any time. The User will be notified of material changes via email or through a notice within the Service at least 30 days before the new Terms take effect.
Continued use of the Service after the amended Terms take effect shall be deemed express consent to the new Terms. If the User does not agree with the changes, they are obliged to stop using the Service and cancel their account.
The Provider shall not be liable for failure to perform or delay in performing any obligations under these Terms if such failure or delay is caused by force majeure events, including but not limited to: natural disasters, armed conflicts, terrorist attacks, pandemics, strikes, power outages, telecommunications infrastructure failures, legislative or regulatory changes, or any other circumstances beyond the Provider's reasonable control.
If any provision of these Terms is held by a competent court or authority to be invalid, ineffective or unenforceable, the validity and effectiveness of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose and intent of the original provision.
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between the User and the Provider regarding the use of the Service, and supersede all prior written or oral agreements, representations and warranties relating to the subject matter of this agreement.
If you have any questions regarding these Terms of Service, please contact us:
Email: legal@ahojfaktura.sk
Address: Grappastudio s.r.o., 29. Augusta 32/B, 81109 Bratislava, Slovak Republic